Chelsea Vanity

Chelsea Vanity

UNLIMITED FLAT RATE DELIVERY – FURNITURE + OVERSIZED ITEMS

Our Flat Rate Delivery fees are based on where you live, not how much you buy. With Unlimited Flat Rate Delivery, an unlimited number of eligible furniture and select oversized items can be delivered for a single flat rate.

All of our Flat Rate items include our premium White Glove Service—at no extra charge—for oversized furniture and select fragile items. With White Glove, your order is brought into your home by a skilled delivery team on a pre-scheduled date, unpacked in the room of your choice and fully assembled, but not installed*. All packaging materials are removed upon completion.

SHIPPING + DELIVERY SPECIFICATIONS

Flat Rate delivery is by appointment Tuesday – Saturday in most major metropolitan areas**, with Monday delivery available in some areas. Service to outlying areas may be restricted based on geographic location. A service representative will contact you to arrange a delivery date and confirm the appointment timeframe (typically a 4-hour window). Available in the contiguous 48 states only.

Please note: Smaller items (bedding, pillows, decorative accessories, baskets, etc.), do not qualify for flat rate shipping and will be delivered via UPS and subject to UPS delivery + processing charges.

*Flat Rate items that do not include White Glove Service are select lighting, oversized mirrors, rugs and headboards that need to be attached to a bed frame.

**San Francisco, Los Angeles, Las Vegas, Denver, Phoenix, New York City, Baltimore, Boston, Dallas, Atlanta, Chicago, Detroit, Columbus, Cromwell, CT, Raleigh/Charlotte, NC + Tampa/Ft. Myers/Orlando and Miami/Ft. Lauderdale, FL.

Have more questions regarding shipping? Please visit our Shipping Information page.



EASY RETURNS

Eligible items can be returned for a refund of the merchandise value within 30 days of receiving an order or 7 days for Quick Ship upholstery items. An original receipt or gift receipt is required.



How to Return

• Return to Stores - you can return non-furniture items to your local PBteen store for free.
• For non-custom furniture and other oversized items, call Customer Service at 866.472.4001
• Returns by UPS - print a return label from our Returns Policy page and bring to a UPS location.

Items Not Eligible for Returns

• Monogrammed/Personalized items
• Made to Order items, including custom rugs and furniture
• Mattresses
• Gift cards
• Final sale items (with prices ending in $.97 or $.99)
• Items damaged through normal wear and tear

Complete details

Original article and pictures take www.pbteen.com site